Shipping Policy

Shipping with Care

At Dentra Labs, every order is handled with care from the moment it is placed until it reaches your door. We work closely with trusted carriers to ensure your item arrives safely, quickly, and exactly as intended.

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Processing Time

Please allow 1–5 business days for your order to be prepared for dispatch.
During this time, each item is carefully inspected for quality before being shipped.

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Shipping Time

Once dispatched, delivery typically takes 7–11 business days, depending on your location.
We partner with reliable carriers to ensure safe and timely delivery.

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Shipping Costs

We are pleased to offer free shipping on all orders within Cyprus.
This is our thank-you for supporting Dentra Labs.

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Tracking Your Order

Once your order has shipped, you’ll receive an email with a tracking number so you can follow its journey to your doorstep.

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Order Changes & Cancellations

Because orders begin processing quickly, cancellations can only be made within 1 hour of placing the order.
After that time, your order may already be packed or in transit, and changes may no longer be possible.

For assistance, please email dentralab@outlook.com.

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International Shipping

If you live outside Cyprus and would like to place an order, we’d be happy to assist.
International shipping times and costs vary, so please email dentralab@outlook.com for details before placing your order.

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Need Assistance?

If you have any questions about your shipment or delivery, we’re here to help.
You can reach us anytime at dentralab@outlook.com.

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Thank You for Your Support

Your support means the world to us.
Thank you for your patience while we prepare your order with the care it deserves — we can’t wait for you to receive your whitening products.